- To give you the best medical care and advice possible.
- Treat you with courtesy and respect at all times.
- We will discuss with you the care and treatment we can provide.
- Give you full information on the services we offer.
- Give you the most appropriate care by suitably qualified staff.
- Provide you with emergency care when you need it.
- Refer you to a consultant acceptable to yourself when your GP thinks it is necessary.
- Refer you for a second opinion when you and your GP agree it is needed.
- Give you access to your health records subject to the limitations of the law.
- Keep the contents of your health records confidential.
- Give you a full and prompt reply to any complaint you make about our services.