Contacting your GP Practice

Phoning the Surgery

The below graph shows the times when the surgery’s telephone lines are usually most busy, and you may experience longer waiting times.

If your need is non-urgent, please consider ringing at another time of the day.   For an appointment or administrative enquiry please use eConsult to get in touch. You can do this here.

If your medical problem is urgent, You can visit www.111.nhs.uk. If you or someone else is seriously ill, and their life is in danger, call 999.


Best times to call the surgery

You can see the busiest times of day on the telephone lines here. Try calling at the green times of day, if your need is not urgent.

The surgery is also usually busier at the start of the week; you may prefer to call later in the week instead.


NHS App

The NHS App is a simple and secure way to access a range of NHS services on your smartphone. You can use the NHS App to:

  • Order your repeat prescriptions
  • Book appointments (telephone and face-to-face)
  • Get health advice
  • View your health record securely
  • View your NHS COVID Pass for travel abroad
  • Register your organ donation decision
  • Access health services on behalf of someone you care for
  • View and manage your care plans

You can access the NHS App by searching for ‘NHS App’ on the App Store or Play Store, or
you can download it via our online services page.